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Child Psychology Clinic Illawong  (02) 9541 1177

Child Psychology Clinic Westmead  (02) 9541 1177

Fees, Privacy & Policies

FEES & CANCELLATION FEES

FEES

The recommended fee until 30 June 2021 by the Australian Psychological Society is $260. At ACPC, our therapy sessions are typically based on a 50+ minute consult (with 10 minutes note taking time allocated post session) and are below this rate. 

The following lists a summary of when Fees are charged for:

  • Any Professional Services Delivered by our clinic
  • Face to Face consultation or Skype Consultation
  • Off Site visits including visits to schools and preschools (to be paid in advance)
  • Teleconferencing with teachers/ third parties
  • Report Preparation including assessment/ summary letters
  • Preparation of therapy materials as requested by a client (with sought approval)
  • Requests of Photocopies of notes and file when subpoenaed by court

Fees are payable at the end of the session by either cash, cheque, EFTPOS or credit card payments. You may be entitled to government rebates and benefits under Medicare or your private health fund. 

CANCELLATION FEES

Our clinic's booking system is set to send an email reminder 3 days prior to your appointment. The psychologist has set aside time specifically to see you, therefore please consider it a matter of courtesy that if for any reason you can't make your appointment or are running late, you call our office on 9541 1177 so we may offer your appointment time to someone else and find a time for you that works. 

As set out in the Professional Services Policy, the cancellation policy applies to all late cancellations (100% of consultation fee if less than 24 hours' notice or NO SHOW, 50% of consultation fee is less than 48 hours). We reserve the right to charge you the FULL FEE for your appointment if you fail to attend an appointment, or if you cancel your appointment with less than 48 hours (business days only) notice. We also reserve the right to charge you a RESCHEDULING FEE if you reschedule your appointment with less than 48 hours (business days only) notice.

Please see table below for cancellation policy:

WHO TO NOTIFY

NOTICE PERIOD

APPLICABLE CHARGES

PHONE 

(02) 9541 1177

NO SHOW FULL FEE is payable*

EMAIL 

info@acpcpsychology.com.au

NO NOTICE (i.e. less than 48 hours) RESCHEDULING FEE
(50% of consultation fee)*

EMAIL

Should you have clinician's direct email

 WITH NOTICE (i.e within 48 hours)

NO CHARGES apply 

*Fee may be waived under exceptional circumstances (i.e. in the case of an emergency or unexpected sudden illness). 

PRIVACY & CLINIC POLICY

CHARTER FOR CLIENTS OF PSYCHOLOGISTS

Before people can work as psychologists they must be registered with the Psychologists Registration Board in their State or Territory. Your psychologist is a member of the Australian Psychological Society (APS), which is the largest professional association of psychologists in Australia, with a comprehensive Code of Ethics and complementary series of Ethical Guidelines.

CONFIDENTIALITY

All personal information gathered during provision of the psychological service will remain confidential and secure except when:

1. It is subpoenaed by a court of law; or

2. Failure to disclose the information would place the child or another person at risk of harm; or

3. Your prior written consent has been obtained to provide or receive information from another professional or agency, such as your child's school, GP, paediatrician, legal representative, or relevant government department.

CONSENT / RELEASE FORM

As part of the provision of psychological services, your psychologist will need to collect and record personal information from you that is relevant to your current situation as a necessary part of the psychological assessment and treatment conducted. This is needed in the event that your child's case requires liaison with any third party. Written consent for such liaison is essential. The psychologist will discuss this portion of the form with you and advise if third party liaison (such as with a school, doctor or other party) is indicated.

FOR MEDICARE CLIENTS ONLY

If you have been referred by your doctor through the Better Access to Mental Health Scheme, it is a requirement under Medicare that a letter be sent by your psychologist to your doctor after the initial appointment, after six sessions and after ten sessions, or at the time of completion of treatment. This letter will detail the outcome or your assessment and treatment with your psychologist.

ATTENDING APPOINTMENTS

Should you choose to leave your child / adolescent at the clinic for their appointment, you are asked to return to the premises at least 10 minutes prior to the end of your allocated time. We are unable to supervise or take responsibility for children / adolescents whose parents do not return on time as we have other clients to cater for awaiting their set appointment time.

SOCIAL MEDIA & SHARING INFORMATION

Please consider your privacy if you choose to share articles or information from this website or our Facebook page.

Please note that any information provided on this website and/or our Facebook page is considered as general information only, and should not be regarded as professional advice. When reading such information, you acknowldge that the provided information is not a platform for making decisions and that professional advice should be sought. Please contact our clinic if you require assistance, or consult your doctor for medical advice, and/or contact an appropriate service (see useful links).

In the case of sharing any information from this website or from our Facebook page, you acknowledge that you accept responsibility for any materials accessed and indemnify ACPC Psychology against any liability in relation to it.

ACPC aims to use social media to provide information (that may or may not be of relevance to readers), whilst ensuring professionalism in the use of social media. If you have any questions or concerns about our clinic's use of social media, please contact Ms. Azza Brown (Principal Clinical Psychologist, ACPC), or the Australian Psychological Society.


Please Contact our clinic for a Consultation!
Call: +61 2 9541 1177

Our goal is to ensure your advocacy needs are met through the process of continuous engagement and genuine understanding of your needs